Privacy Policy

Introduction

Welcome to the Screening to Treatment (S2T) and Arogya Sathi apps. We are committed to safeguarding your personal information and ensuring your privacy. This Privacy Policy explains what information we collect, how we use it, how it is shared, and your rights regarding the data we handle. It applies to both the Screening to Treatment (S2T) and Arogya Sathi apps and their functionalities, including IPD, RIS, Pharmacy, and other relevant modules.

Information We Collect

We collect the following types of information based on your use of the apps:

1.Personal Information

• Your name, contact details, demographic information collected during app registration, or through health screenings.

2.Health Data

• Health-related information such as screening reports, diagnosis, confirmatory test results, prescriptions, diet plans, treatment estimations, and consent forms.
• Photos uploaded via the IPD login, consent forms and photos via the Pharmacy login, and test appointment details and reports via the RIS login.

3.    Usage Data

• Information about your interaction with the app, including how often and which features are used to improve your user experience.

How We Use Your Information

We use the information we collect for the following purposes:

1.Personal Information

• To provide access to your screening reports, diagnosis, test results, prescriptions, treatment estimations, and other health-related records.

2. Healthcare Service Management

• To capture and upload daily patient photos (via IPD login) and allow bookings for test appointments and upload results (via RIS login). Also, to process pharmacy billing, including uploading patient photos and consent forms (via Pharmacy login).

3. Sharing with Healthcare Providers

• To enable you to share your health data with doctors for medical consultation, health assessments, and to fulfill your healthcare needs.

4. App Improvement

• To analyze how you interact with the app, monitor performance, and improve the functionality and user experience.

5. Compliance with Legal Obligations

• To comply with applicable health regulations and legal requirements.

How We Share Your Information

We do not share your personal information with third parties, except under the following circumstances:

1. Healthcare Providers

• Your health information may be shared with authorized healthcare professionals or facilities as per your choice or to provide essential healthcare services.

2. Service Providers

• We may engage trusted third-party service providers to help us operate the apps, and these providers are required to maintain the confidentiality and security of your information.

3. Legal Requirements

• If required by law, we may disclose your information to comply with legal obligations or to protect our rights.

Data Security

We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular security audits.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

You have the following rights regarding your data:

1. Access Your Data

• You have the right to request access to your personal data.

2. Request Corrections or Deletions

• You may request corrections to your data or its deletion where applicable.

3. Object to Processing

• You may object to the processing of your data in certain circumstances.

4. Withdraw Consent

• Where you have provided consent for data processing, you have the right to withdraw it at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted within the apps, and we encourage you to review the policy regularly.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
vkbseva.mh@lifecarehll.com